Privacy Policy

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Effective Date: [Insert Date]
Last Updated: [Insert Date]

AMANA BUSINESS SERVICES PRIVATE LIMITED (“Company”, “we”, “our”, “us”) is committed to protecting personal data in accordance with the Digital Personal Data Protection Act, 2023 (India) and applicable laws.

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or interact with us.

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1. Scope

This Privacy Policy applies to:

  • Visitors to our website

  • Individuals submitting inquiries through contact forms

  • Prospective and existing clients

  • Job applicants

  • Vendors and business partners

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2. Personal Data We Collect

We may collect the following categories of personal data:

a) Information You Provide

  • Name

  • Email address

  • Phone number

  • Company name and designation

  • Information submitted through inquiry forms

  • Resume/CV and employment-related information (for recruitment)

b) Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (via standard analytics tools)

We do not knowingly collect sensitive personal data unless required for a formal business engagement and governed under a separate agreement.

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3. Purpose of Processing

We process personal data only for legitimate and specific purposes, including:

  • Responding to inquiries

  • Evaluating service engagement requests

  • Recruitment and hiring

  • Managing vendor or client relationships

  • Improving website performance and user experience

  • Compliance with applicable laws and regulatory obligations

We do not sell personal data.

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4. Lawful Basis for Processing

Under the DPDP Act, we process personal data based on:

  • Consent provided by the individual

  • Voluntary provision of information for specified purposes

  • Compliance with legal obligations

  • Legitimate business purposes related to service delivery

Where consent is required, it is deemed provided when you voluntarily submit your information through our website or directly to us.

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5. Data Retention

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, including:

  • Responding to inquiries

  • Managing client or vendor relationships

  • Recruitment processing

  • Meeting legal, regulatory, or contractual obligations

Data is securely deleted or anonymized once no longer required.

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6. Data Security

We implement reasonable technical and organizational safeguards to protect personal data against:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

Access to personal data is restricted to authorized personnel on a need-to-know basis.

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7. Data Sharing

We may share personal data only:

  • With authorized employees or consultants

  • With service providers supporting business operations (under confidentiality obligations)

  • When required by law or regulatory authorities

We do not disclose personal data for commercial resale or unrelated marketing purposes.

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8. Cross-Border Data Transfers

As a business serving domestic and international clients, personal data may be processed or accessed outside India where necessary for service delivery.

Such transfers are conducted in accordance with applicable legal requirements and subject to appropriate safeguards.

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9. Your Rights Under the DPDP Act

Subject to applicable law, individuals have the right to:

  • Request access to their personal data

  • Request correction or updating of inaccurate data

  • Request erasure of personal data (where legally permissible)

  • Withdraw consent at any time

  • Nominate another person to exercise rights in case of incapacity

To exercise these rights, please contact us using the details below.

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10. Grievance Redressal

In accordance with the DPDP Act, we have appointed a Grievance Contact:
Email: [Insert Official Email]

We will acknowledge and respond to grievance requests within the timelines prescribed under applicable law.

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11. Cookies & Website Analytics

Our website may use basic cookies or analytics tools to:

  • Improve website functionality

  • Understand visitor interaction

  • Enhance user experience

You may control cookie preferences through your browser settings.

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12. Children’s Data

Our website and services are not directed toward children under 18 years of age. We do not knowingly collect personal data from minors.

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13. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest revision.

Continued use of our website after updates constitutes acceptance of the revised policy.

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14. Contact Us

For any questions regarding this Privacy Policy or personal data handling practices, please contact:

AMANA BUSINESS SERVICES PRIVATE LIMITED
Email: info@amanabspl.com
Registered Office: AMANA Business Services Pvt. Ltd. Pune, India

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